How consolidation actually works
We subcontract to vetted local cleaning companies and hold them to one standard. Here's the operating model, plainly.
Vetting
Every local cleaning company in our network goes through the same intake before they touch a single one of your locations: active general liability insurance with a certificate of insurance on file, checkable references from existing commercial accounts, and a capacity check confirming they can actually staff the frequency and square footage your site requires. Locations that require background-checked crews — bank branches, medical facilities, after-hours access sites — get personnel vetted to that standard specifically, not a generic janitorial check. The full checklist — insurance minimums, reference requirements, background-check triggers, and what gets a subcontractor removed — is published on our vetting standards page. Run a cleaning company? See how to join our network.
Onboarding
Each location gets its own onboarding walkthrough before service starts: access protocol, building-specific rules, equipment and supply requirements, and the actual scope of what gets cleaned and how often. That walkthrough becomes the reference document for that site — for us, for the crew assigned to it, and for you if a question ever comes up about what's covered.
SLAs & scope
Every site operates under a written scope sheet — what gets cleaned, at what frequency, to what standard — and a service level agreement defining response time for issues and the consequence of a missed visit. Scope sheets are set per location because a warehouse floor, a bank branch, and a restaurant kitchen are not the same cleaning job, but every scope sheet in your footprint rolls up under the same master contract.
Quality assurance
Inspection cadence is set per site in the SLA during onboarding — a bank branch or medical facility gets a higher-touch schedule than a standard office suite — and every visit is documented with a timestamped photo report our team reviews against that site's scope sheet. On top of that, we walk each site with you at the quarterly business review, so you see performance trends across your full footprint, not just isolated complaints as they come in. A location that's consistently underperforming gets flagged and addressed with that specific crew — the same way a corporate facilities team would manage an in-house cleaning staff.
One invoice
Behind the scenes, we're paying and reconciling with each local crew individually. On your end, you get one invoice, on one schedule, covering every location — whether your footprint is 5 sites or 500. If you need cost broken out by location or region for internal accounting, that's a line-item option on the same invoice, not a separate bill.
Escalation path
You have one account manager, not a different vendor contact per site. If a location falls short, that manager is who you call, and they're responsible for resolving it with the crew directly — not a call center routing you to whichever local company happens to service that address.
Frequently asked questions
Do you clean the buildings yourselves?+
No — we subcontract to vetted local cleaning companies in each market and hold every one of them to the same standard, scope, and inspection cadence under one master contract with us.
How do you vet the local crews?+
Every crew is checked for active insurance and a certificate of insurance on file, verifiable references, and the capacity to actually service the site sizes and frequency you need. Locations that require it also get crews with background-checked personnel.
What happens if a location isn't meeting the standard?+
Inspection cadence is set per site during onboarding — higher-touch for regulated or high-traffic locations — with every visit documented and reviewed, plus a quarterly business review across your account. Because every location reports into the same account manager, a shortfall gets addressed directly with that site's crew rather than disappearing into an unrelated vendor relationship.
How does billing actually work across many locations?+
You receive one consolidated invoice on one schedule, regardless of how many sites or subcontracted crews are behind it. We reconcile individual site costs on our end so you don't have to.
Ready to consolidate your cleaning contract?
One contract. One invoice. Every location covered.